Privacy Policy Last Updated: 06/06/2025 This Privacy Policy explains how Post Pilot, a product of Fernexo ("we", "us", or "our"), collects, uses, shares, and protects your information when you use our social media scheduling and automation platform. By using our service, you consent to the practices described in this Privacy Policy. 1. Information We Collect We collect the following types of information when you interact with Post Pilot: a. Account Information Name Email address Password (encrypted) Business or brand name (if provided) b. Social Media Account Data Access tokens (from platforms like Facebook, Instagram, TikTok, X/Twitter) Page and profile IDs Content metadata (e.g. scheduled post times, media file links) We do not collect or store your actual social media passwords. c. Usage Data Device and browser type IP address Time of access Pages/features used 2. How We Use Your Data We use your data to: Authenticate your social media accounts Schedule and publish posts on your behalf Provide analytics and performance tracking Improve the functionality and performance of Post Pilot Communicate with you about updates, promotions, or issues 3. Data Sharing We do not sell or rent your personal data. We may share data with: Social media platforms to facilitate publishing (as per their API policies) Service providers (e.g., for hosting, analytics, email) under strict confidentiality agreements Authorities if required by law or to enforce our Terms 4. Data Storage and Security All data is stored securely on encrypted servers. Access tokens are stored safely and refreshed periodically. We implement SSL encryption and access control to protect your data. Despite our efforts, no system is 100% secure. You are responsible for using a strong password and protecting your login credentials. 5. User Control and Access You may: View and edit your profile details from your dashboard Disconnect social media accounts at any time Request data deletion by contacting us 6. Cookies and Tracking We may use cookies and similar technologies to: Maintain session info Track usage patterns to improve user experience You can manage cookies through your browser settings. 7. Third-Party Services Post Pilot uses APIs from third-party platforms. Your use of those platforms is also subject to their privacy policies: Facebook Privacy Policy Instagram Data Policy TikTok Privacy Policy X/Twitter Privacy Policy Linkedin Privacy Policy YouTube privacy policy 8. International Users Our servers may be located in different regions. By using Post Pilot, you consent to the transfer of your data outside your country, including to the United Arab Emirates. 9. Children’s Privacy Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. 10. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted here with a revised date. Continued use of the platform implies acceptance. 11. Contact Us If you have questions or requests about your data please contact us via Contact Us Page